Academic Identity

Vidwan-ID : 55571

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  • Prof Alok Kumar Rai

  • Professor
  • Banaras Hindu University
Publications 2002 - 2018

Publications

  • 43
    Journal Articles
  • 1
  • 1

Citations / H-Index

23 Citations
1 h-index
35 Citations

Google Scholar

Co-author Network

Expertise

Management

Customer Relationship Modelling, Customer Loyalty Engineering, Service Quality Architecture, Customer Satisfaction Portfolio Management

Personal Information

Prof Alok Kumar Rai

Male
Banaras Hindu University, Ajagara
Varanasi, Uttar Pradesh, India - 221005

Experience

  • Professor

    Institute of Management Studies

    Banaras Hindu University

  • Professor

    Department of Management Studies

    Banaras Hindu University

Qualification

  • Ph.D

Publications (43)

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