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  • Prof Alok Kumar Rai

  • Professor
  • Banaras Hindu University
Publications 2002 - 2018

Publications

  • 43
    Journal Articles
  • 1
  • 1

Citations / H-Index

23 Citations
1 h-index
36 Citations

Google Scholar

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Expertise

Management

Customer Relationship Modelling, Customer Loyalty Engineering, Service Quality Architecture, Customer Satisfaction Portfolio Management

Personal Information

Prof Alok Kumar Rai

Male
Banaras Hindu University, Ajagara
Varanasi, Uttar Pradesh, India - 221005

Experience

  • Professor

    Institute of Management Studies

    Banaras Hindu University

  • Professor

    Department of Management Studies

    Banaras Hindu University

Qualification

  • Ph.D

Publications (43)

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